Frequently Asked Question:
If you have any questions regarding our website or products, please take a few minutes to review the below questions and answers. If your question is still not answered, Please contact us.
What currency is used?
All prices on our site are in USD and for currency conversion rates customers may check www.xe.com
Do you ship to UK, USA, Australia etc....?
Yes we ship worldwide. Delivery is usually 5 business days with tracking number and signature confirmation.
Are your bags authentic ?
No the handbags we offer are designer inspired replica handbags. Our products are 100% Authentic Grade. What does that mean? The definition of authentic grade is a product made with the authentic materials but not necessarily by the original maker. These are as close to the real deal as you can find and they look it in material, quality and specs. The craftsmanship (though not made by the original maker) is considered superior to most products on the market .We pay top dollar for this grade and we know you will be happy with what you get. If you feel that only extreme perfection with absolutely no issues will do, we recommend you go the boutiques and pay the several thousand dollar retail price tag. However, if you want the next best thing and still get superior quality, buy from us. Our prices are right and very low for the beautiful product you will receive.
Are you bags made with genuine leather?
All our handbags are made with 100% genuine leather. All the leather used for our handbags is imported from Italy. Our bags feel, look and weight exactly as the genuine authentic model. You have our gaurantee.
Is my online order secure?
Yes,Our website is secured by geotrust .Your online transactions are safely encrypted and sent over Secure Socket layers (SSL) and processed on secure servers. When placing an order, your Internet Explorer Browser will also show the Lock symbol at the bottom right corner.
How soon Can I get the products I ordered?
All orders are shipped within 2-3 days and delivered within 5 business days of the shipping date.Each customer will be contacted with tracking information and instructions on how to track the package as soon as the order is shipped.
Due to high volume order requests and if a product is currently sold out shipping may take between 5-7 days.
What is the shipping and handling fee of the products I ordered?
flat rate S&H fee of $30 per package.
May I pay extra for rush delivery?
We ship all packages with UPS, EMS, Fedex and USPS express. Delivery is 3-5 business days and products cannot be delivered any faster.So you cannot pay any extra for rush delivery as we send our packages with the fastest worldwide methods available.
What if I do not have a credit card?
Besides Mastercard or Visa we also accept bank wire, western union transfer and, international money orders.We do not accept Paypal as a form of payment.
Will I receive the exact bag in your photos?
Yes buyers will receive the exact bag as photographed. All our bags come with Tags, Authenticity cards, serial numbers, and dust bag .The same EXACT bags we offer in our website are sold as “AUTHENTIC” on various auction sites and websites and retail for hundreds more .We guarantee that they are EXACTLY the same or double your money back .That is how confident we are in our products and their quality.
Do you offer Wholesale?
No we do not offer wholesale. Our prices are already at wholesale as they are the lowest prices gauranteed online for the quality we sell. Our bags are sold on other sites as real for hundreds and hundreds more.
Do you ship worldwide?
Yes we ship worldwide.
What are these designer replica handbags made from?
Our Designer Replica handbags are made with authentic materials .They are made with the exact same leather found on the originals .For Louis Vuitton they are made with the finest Exact Canvas, symmetrical monogram pattern, correct date codes, oxidizing leather and , Gorgeous golden brass hardware. All other brands we carry are also made with authentic materials and perfect craftsmanship. Each one is carefully inspected for cut, stitching and correct details . Each bag comes with all applicable hardware, cards, tags, dust bag down to the smallest detail. We never miss a thing! There are many grade replicas in the market but we assure you that we offer only the best “AUTHENTIC GRADE” or double your money back! All our bags are made with 100% genuine leather and we never ever use PVC materials.
Will I be charged any import duties?
We always declare our packages right so there is a less than 1% chance of a customer being charged for import .In the rare event that a buyer is charged, import tax is the sole responsibility of the buyer.
Are all the bags on your website in stock?
Yes everything online is in stock and ready to ship. In the rare event that an item is sold out before we update our inventory we will contact the customer immediately to notify them of any delay. All items are in stock unless marked as \'OUT OF STOCK\'
Do your bags come with serial numbers and all the right tags?
All our products are made with the same materials as the original handbags. They are identical in every way right down to the serial numbers embossed on each item. Each handbag comes with all the accessories included in the original item such as tags, straps, etc… The item you will receive will be identical to the item in the picture
What is your Guarantee?
We guarantee 100% satisfaction. If you are in any way unsatisfied you can return for a refund as long as you abide by our return policy. If your item is lost we will reship once .Please see below for more info on our Guarantee.
What is your customs guarantee?
Our shipping takes only 3-5 business days and is guaranteed. That means guaranteed through customs and guaranteed delivery to your door! You do not need to worry about customs seizure or insurance because we guarantee it .
We understand your concerns regarding the matter but, we would like to inform you that 99% of our customers receive their packages with no hassles. In off chance that there is a problem we will reship once at our expense.
In order to guarantee a secure route through customs and avoid high import taxes and duties, we pack our bags in a special way. We also mark the package at a low value and we ship only small quantities.Please note that the declared contents on your package has nothing to do with the true value, content or material of your item. We only declare it as such to avoid our customers from paying high import duties on their items.
What is your product guarantee?
Our number one priority is customer satisfaction. Our objective is to ensure our customers are happy with their purchase and the service they receive so they will return again and again. We are interested in a long term business relationship based on trust, service, and quality. We work very hard to ensure only the very best quality replica is delivered to all of our customers promptly. Top grade materials and meticulous attention to detail.
We have complete confidence in our merchandise and therefore guarantee 100% customer satisfaction. If you are unhappy in anyway with your purchase you can return your handbag(s) via courier for a refund (please see shipping and returns).
